If there’s a frustration more annoying than overly complex or—worse—incomplete instructions, I’m not sure what it is. Automated answering systems, perhaps? “Your call is important to us. Please listen carefully to . . . blah, blah, blah.” That’s why I so appreciated this serene simplicity from a New Zealand-based company: “If the GPS has been recently used, you should get a fix almost immediately. If it hasn’t, put the GPS outside with a clear view of the sky and have a cup of tea.”
Heather Kampf is an exceptional runner with impressive credentials. She once took first place in a 600-meter race after falling flat on her face! In the final 200 meters, just as she took the lead, Heather tripped and fell hard, leaving her at the back of the pack. She could easily have become discouraged and accepted what everyone was thinking—her race was over. But she didn’t stay down. Instead, Heather sprang up and immediately started catching up. To the amazement of everyone watching, she went on to win the race.